Update - Segpay is following the lead of Visa and Mastercard to suspend services with banks associated with the Russian Federation and Belarus. We will continue to take action based on the imposed sanctions of other jurisdictions. Please be assured that we continuously monitor changes to sanctions to ensure ongoing compliance with rules and regulations across all regions.
Mar 10, 2022 - 20:09 UTC
Monitoring - Segpay is closely monitoring the ongoing situation with Russia. We're temporarily disabling the Russian Ruble as an available payment currency to ensure it doesn't impact payment processing. Russian consumers can still make purchases as long as they use an alternate currency. We plan to provide another update if anything changes.
Feb 25, 2022 - 18:36 UTC
Identified - Segpay is currently experiencing payment processing issues with Discover and JCB. We are actively working on a solution. Until then we recommend that consumers update their card information via our Consumer Portal: https://cs.segpay.com.
Feb 15, 2023 - 00:28 UTC
Paypages ? Operational
PayPal ? Operational
Segpay Rebiller Operational
Segpay Reversals Operational
Merchant Portal Operational
SegPay Merchant B2B Web Services (SRS) ? Operational
Segpay Consumer Portal ? Operational
Segpay Webhooks Operational
Segpay Consumer Email Service ? Operational
Segpay Infrastructure ? Operational
Segpay Network Connectivity ? Operational
Chargeback System Operational
HelloSign / HelloFax HelloSign Operational
SendGrid API v3 Operational
Marketing site - Segpay.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 19:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 14:00 UTC
Scheduled - Segpay will be conducting a routine scheduled maintenance on Tuesday November 12th, 2024, from 09:00 EST (14:00 UTC) until completed.

This maintenance is essential to ensure the continued performance, reliability, and security of our systems.

Impact:
No impact is expected.

If you have any questions or concerns please contact help@segpay.com for assistance.

Nov 6, 21:37 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.