Update - Segpay is following the lead of Visa and Mastercard to suspend services with banks associated with the Russian Federation and Belarus. We will continue to take action based on the imposed sanctions of other jurisdictions. Please be assured that we continuously monitor changes to sanctions to ensure ongoing compliance with rules and regulations across all regions.
Mar 10, 2022 - 20:09 UTC
Monitoring - Segpay is closely monitoring the ongoing situation with Russia. We're temporarily disabling the Russian Ruble as an available payment currency to ensure it doesn't impact payment processing. Russian consumers can still make purchases as long as they use an alternate currency. We plan to provide another update if anything changes.
Feb 25, 2022 - 18:36 UTC
Identified - Segpay is currently experiencing payment processing issues with Discover and JCB. We are actively working on a solution. Until then we recommend that consumers update their card information via our Consumer Portal: https://cs.segpay.com.
Feb 15, 2023 - 00:28 UTC
Paypages ? Operational
PayPal ? Operational
Segpay Rebiller Operational
Segpay Reversals Operational
Merchant Portal Operational
SegPay Merchant B2B Web Services (SRS) ? Operational
Segpay Consumer Portal ? Operational
Segpay Webhooks Operational
Segpay Consumer Email Service ? Operational
Segpay Infrastructure ? Operational
Segpay Network Connectivity ? Operational
Chargeback System Operational
HelloSign / HelloFax HelloSign Operational
SendGrid API v3 Operational
Marketing site - Segpay.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 28, 2024

No incidents reported today.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Completed - The scheduled maintenance has been completed.
Apr 20, 19:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 12:00 UTC
Scheduled - We would like to inform you that Segpay has scheduled database server maintenance on Saturday, April 20th, 2024, starting at 12:00 UTC. Segpay will post an update when the maintenance work has been completed.

This maintenance is essential to ensure the continued performance, reliability, and security of our systems.

Impact:

***Transaction processing will not be affected***. Reporting features may be delayed or unavailable during this maintenance window.

If you have any questions, please contact your account manager.

Apr 20, 02:11 UTC
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.